Contact Information

Rak Systems, Inc.
5500 Plantation Rd.
Theodore, AL 36582 U.S.A.
Toll Free (U.S. & Canada) Phone - 1-800-467-1725
Local Phone - 1-251-653-4080
Fax - 1-251-653-1014
Use our form to e-mail us
 

Office hours are Monday through Friday
8:00 am to 5:00 pm Central Time.
 
 
 

Company Policy
 
 

International Policy

International inquiries are welcome. These requests will be reviewed on a case by case basis.
 

General Information

All quotations are subject to change due to material increases. Freight rates are estimates only.

All transactions are quoted in United States Dollars with payment in United States Dollars and are not subject to any alteration due to currency exchange rate or valuation of any kind.

All quotation prices are quoted as "net" United States Dollars and do not include any consideration for state, local, international excise or VAT taxes, freight, customs clearance charges or duties unless otherwise stated in quotation. Customer is responsible for any and all duties and/or customs fees and/or regulations. Any included freight rates
are current rates only and are subject to change.

We have been notified by our freight companies that all merchandise must be inspected for damage at the time of
receiving and if damaged, must be noted on the freight bill for compensation.
 

Payment Information

New customers without an established account are required to pay at time of order. Credit terms are available - please inquire for details.

We accept VISA, MasterCard, Discover Card and American Express credit/debit cards as well as checks payable in United States funds (drawn on a United States bank) and money orders in United States funds (drawn on a United States bank). We also accept wire transfers (additional charges, see below).

There is a $25.00 Charge for all returned checks.

There is a $25.00 Charge for wire transfers.

Minimum Order Information

Minimum order amounts apply on most items. Amount varies per specific item. Please contact us for information on minimums.

Cancelled Orders
Cancelled orders may be subject to a cancellation or restocking charge.
Please contact us for details.